Privacy Policy

1. Introduction

NIMBUS21 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI consulting services, website, and any related applications.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Payment and billing information
• Communications you send to us
• Information provided through our AI chat assistant

2.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Usage data related to our AI services

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and improving our AI consulting services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending you technical notices and support messages
• Communicating about products, services, and events
• Monitoring and analyzing usage patterns and trends
• Protecting against fraudulent or illegal activity
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process your information
• Legal and regulatory requirements
• Our legitimate business interests

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

We operate globally and may transfer your information to countries other than the one in which you reside. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Compliance with applicable data protection laws
• Implementation of appropriate security measures

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

10. AI-Specific Considerations

When you interact with our AI systems:

• Conversations may be logged for quality improvement and training purposes
• We implement measures to prevent the AI from retaining sensitive personal information
• AI-generated responses are not personalized based on individual user data
• We regularly audit our AI systems for privacy compliance

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: